Download Host
Run this on the PC your colleague will support. Keep the app open while you are receiving help.
Download Meridian HostA helping hand.
From anywhere.
Get a colleague onto your screen when you need support. You approve the request on your PC, and you can end the session at any time.
Download Viewer
Run this on your PC, enter the other person's ID, and wait for them to approve your request.
Download Meridian ViewerThree steps to connect
Both colleagues need their own Windows 11 PC.Host shares the ID
Colleague A runs Host, completes the approval setting above, and reads their RustDesk ID to colleague B.
Viewer requests access
Colleague B runs Viewer, enters A's ID in the remote desktop box, and selects Connect. Leave password fields empty.
Host clicks Accept
A checks that the request is from their colleague, then clicks Accept. Only approve the person you intend to help you.
End the session on the host: use the Disconnect / End session control in the active RustDesk session. At the end of the visit, use RustDesk’s Exit action (including the tray menu if needed) so the host stops receiving requests.
Your Meridian connection
Both downloads use our relay and pin this public key. The key identifies the server; it is safe to share.
ID and relay server: relay.meridianremote.site
Server public key
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